Welcome to tinytoe.shop. Below are answers to the questions customers most frequently encounter during their shopping experience; we hope this helps ensure a smooth and hassle-free purchase.
- How soon do you ship orders?
All orders are processed and shipped on the same day they are placed.
Once shipped, orders typically arrive within 2 days within the United States; actual delivery times may vary slightly depending on peak shipping seasons or your specific geographic location.
- Do you accept returns?
Yes, we offer a 30-day return policy.
You may request a return within 30 days of receiving your item, provided it meets our return criteria (i.e., the item is unused and free from human-induced damage).
- How long does it take to receive a refund?
Once we have received and inspected the returned item to ensure it is in good order, we will process your refund within 3 days.
Refunds are issued back to your original payment method; the exact time it takes for the funds to appear in your account depends on your specific payment platform.
- Why are your prices so low?
Due to ongoing financial constraints and accumulated debts, our company has made the difficult decision to conduct a liquidation sale at a loss. Currently, our primary focus is clearing out our entire inventory of shoe cabinets and related products; consequently, we are offering significant discounts to accelerate stock turnover.
- Do you only ship within the U.S.?
Yes, tinytoe.shop currently serves customers located within the United States only; we do not offer international shipping at this time.
- How can I contact Customer Service?
You can reach us via the following methods:
Email: Sandra@tinytoe.shop
Phone: 8179704154
- What should I do if there is a problem with my item?
If you encounter any issues such as damage, missing parts, or other quality defects, please contact us as soon as possible after receiving your item. We will be happy to assist you with the return or exchange process.
Thank you for choosing tinytoe.shop. Throughout this liquidation phase, we remain committed to providing you with high-value, efficient shoe cabinet and storage solutions.